Privacy Policy

Effective Date: January 2024

Sportsurgeon.in ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as name, phone number, email address, age, and medical concern submitted through forms or appointment requests.
  • Patient-related information voluntarily provided for consultation, diagnosis, or treatment coordination.
  • Basic technical data such as IP address, browser type, and cookies for website functionality and analytics.

2. Purpose of Data Collection

The information collected is used only for:

  • Contacting patients regarding appointments, consultations, or medical services.
  • Maintaining patient records required for service delivery and follow-up communication.
  • Improving website functionality and user experience.

We do not sell, rent, or trade patient personal data to third parties.

3. Data Sharing

Patient information may be shared only when necessary:

  • With authorized medical staff or service personnel for treatment or consultation purposes.
  • When required by law, regulation, or legal process.

4. Data Storage and Security

We implement reasonable administrative and technical safeguards to protect personal and medical information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure. We use industry-standard encryption (SSL/TLS) for data transmitted through our website. Patient data is stored on secure servers with restricted access controls.

5. Cookies and Tracking

Our website may use cookies or similar technologies for website functionality and basic analytics. These do not collect sensitive medical details. You may configure your browser to decline cookies, though this may affect certain website features. We use analytics tools such as Google Analytics to understand website usage patterns in an anonymized manner.

6. Data Retention

We retain patient information only for as long as necessary to provide services and comply with legal requirements under applicable Indian law, including the Indian Medical Council regulations that require patient records to be maintained for a minimum period. Non-medical contact data is retained for up to 3 years unless you request earlier deletion.

7. Right to Access or Delete Data

Patients may request access, correction, or deletion of their personal data by contacting the service desk using the contact details provided on Sportsurgeon.in. We will respond to such requests within 30 days. Certain information may be retained as required by applicable law or for legitimate medical record-keeping purposes.

8. Third-Party Services

If analytics or advertising tools are used, they may collect limited technical data under their own privacy policies. We use Supabase for secure data storage. Our website may embed content from third parties (e.g., Google Maps, YouTube) which may set their own cookies according to their respective privacy policies.

9. Children's Privacy

Information related to minors is collected only with guardian involvement. Parents or legal guardians must provide consent before any personal data of minors under 18 years is collected or processed. Treatment records for minor patients will be shared with the responsible guardian upon request.

10. Cross-Border Data Transfers

Your data is primarily stored and processed within India. In the event that any data processing occurs outside India, we ensure appropriate safeguards are in place in compliance with applicable data protection laws.

11. Updates to This Policy

Changes will be posted with a revised effective date. We encourage you to review this policy periodically. Continued use of the website after any changes indicates your acceptance of the updated policy.

12. Contact Us

For privacy-related concerns or data requests, please contact us at: